Job Description

Help Desk Consultant

Location:

OaklandCalifornia

Date Posted:

1/3/2019

Employment Type:

Consulting

Recruiter:

Joshua Kasim

Recruiter Email:

joshua.kasim@avidtr.com

Job ID:

JN -012019-12903

Job Description

Requirements:

Job Description - Field Service tech to deploy end user devices for the Desktop Refresh project

Knowledge, Skills, and Abilities:

 Ability to stay current with new technologies and maintain desire and ability to learn these technologies.

 Excellent customer service and interpersonal skills
 Excellent attendance and punctuality

 Must demonstrate the ability to assess a situation, define the problem, develop an approach and work with other teams as necessary in executing on that approach. Need to demonstrate past instances of working in this manner successfully. 
 
Technical Knowledge: Expertise in end user devices including Windows desktop/laptops and operating systems and familiar with handheld devices such as iPhones, iPad, and Android devices, and video conferencing end points.  

Minimum Education: High school, GED or equivalent required.   

Education Notes: None 

Minimum Experience: 3-5 years of related work experience required.  2 – 3 years experience in healthcare strongly desired.

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