Job Description

Software Developer - Quad Cities, IA


Quad CitiesIowa

Date Posted:


Employment Type:



Andrew Behr

Recruiter Email:

Job ID:

JN -012020-13837

Job Description

AVID Technical Resources is partnering with our client to find a Software Developer for a full-time opportunity in the Quad Cities. 

The Software Developer will perform configuration, development, and operational support tasks for all aspects of the client’s Service Management platform in an Agile environment. This includes standard configuration, security, data management, reporting and integrations with third-party applications. You'll also ensure data integrity and best practices are maintained.

Responsibilities Include:
  • Writing code to automate business functionalities, including enhancements and modifications to existing applications
  • Translating functional requirements into technical specifications
  • Designing, applying and documenting new methods and procedures
  • Installing, configuring, repairing, and deploying applications
  • Documenting and executing test cases
  • Taking ownership of escalated support issues and requests, performing root cause analysis, and resolving problems
  • Providing day-to-day IT support to business partner groups
  • Opening service requests and collaborating with vendors to escalate and resolve issues
  • Administering performance testing and monitoring for all new applications and upgrades
  • Developing and maintaining system setup of API integrations and web solutions
  • 3+ years of web development experience
  • Experience working in a ticket-based tracking system
  • Experience working in an Agile environment is preferred
  • Demonstrated understanding of service management best practices
  • Troubleshooting and configuration
  • Excellent customer service skills
  • Excellent communication skills
  • Demonstrated understanding of service level agreements

About AVID Technical Resources:

AVID (Applications, Voice, Internet, Data) Technical Resources is a contract and permanent IT recruiting company. Headquartered in Boston, AVID specializes in placing information technology professionals with either an Infrastructure Support or Applications Development background.
Since our inception in 2003, AVID has grown to be among the leading IT recruiting firms in the area. This explosive growth has led to a number of awards and recognition. Inc. Magazine recently listed AVID on their exclusive Inc. 500/5000 Fastest Growing Privately-Held Companies in the US. AVID was named one of the Leading IT Staffing Agencies in the Northeast by Forbes Magazine and the Boston Business Journal ranked AVID Technical Resources the 7th Fastest Growing Privately-held Company in Massachusetts.
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