Job Description

Manager of ERP Retail Systems - Des Moines, IA



Date Posted:


Employment Type:



Andrew Behr

Recruiter Email:

Job ID:

JN -012020-13848

Job Description

AVID Technical Resources is partnering with our client to find a Manager of ERP Retail Systems for a full-time opportunity in Des Moines, IA. 

The client has been on a journey of implementing Oracle ERP Cloud applications over the past two years and recently launched its second phase focused on implementing the Oracle Retail Merchandising Cloud Suite.  The Manager will ensure a successful implementation and ongoing technical support for the client’s Oracle Retail user base in the Merchandising, Accounting, Store Operations and Supply Chain business areas.

  • Lead the ongoing support and improvement of Oracle ERP Retail Cloud applications, interfaces, and systems
  • Receive and prioritize reported incidents and manage their resolution
  • Work closely with Oracle support to fix bugs and system problems
  • Participate and assign team members to support activities, including after-hours on-call and system monitoring
  • Investigate and resolve complex problems through research and technical analysis
  • Proactively build working relationships with the business
  • Assist the Director of ERP Systems to define business case justifications and cost/benefit analysis
  • Implement the IT department's operational and strategic plans as related to the assigned Oracle ERP systems
  • Manage and prioritize user requests for enhancements and cross-functionally with all impacted business owners
  • Coordinate the review, testing and approval for new software releases, fixes and upgrades with the ERP Systems Quality Assurance team, Oracle, the client’s business and third-party resources
  • Work cross-functionally with the Business Intelligence team on implementing reporting requests and maintaining BI tools and related metrics
  • Monitor compliance with statements of policies and procedures to assure that proper documentation is maintained and that the required controls are implemented and adhered to
  • Supervise Oracle ERP systems personnel. Perform functions including but not limited to hiring, training, salary administration, performance management, and corrective action procedures
  • 10+ years of experience working with Retail industry-related applications
  • 6+ years of experience implementing and supporting Oracle's Retail Merchandising modules in the on-premise or Cloud Services versions
  • Functional knowledge and hands-on experience in the design, development, implementation and ongoing support of the Oracle Retail Suite
  • Preferred functional knowledge includes: Merchandising (Rights Management Services), Pricing, Inventory, Point of Sale (POS), Supply Chain, Data and Cloud
  • Preferred technical knowledge includes: Oracle PL/SQL, UNIX, Basic Java, Shell Script, Oracle Forms, Batch and Performance
  • Expertise in application configuration, report development and automation of application processes is preferred
  • Ability to collaborate across IT disciplines and teams including third parties.
  • Ability to lead and develop direct report personnel to be effective in accomplishing the assigned roles and responsibilities

About AVID Technical Resources:

AVID (Applications, Voice, Internet, Data) Technical Resources is a contract and permanent IT recruiting company. Headquartered in Boston, AVID specializes in placing information technology professionals with either an Infrastructure Support or Applications Development background.
Since our inception in 2003, AVID has grown to be among the leading IT recruiting firms in the area. This explosive growth has led to a number of awards and recognition. Inc. Magazine recently listed AVID on their exclusive Inc. 500/5000 Fastest Growing Privately-Held Companies in the US. AVID was named one of the Leading IT Staffing Agencies in the Northeast by Forbes Magazine and the Boston Business Journal ranked AVID Technical Resources the 7th Fastest Growing Privately-held Company in Massachusetts.
Contact one of our IT recruiters today:  

Apply for this job