Job Description

Help Desk Consultant, Metro Sacramento, CA

Location:

DavisCalifornia

Date Posted:

2/4/2019

Employment Type:

Consulting

Recruiter:

Anna Wu

Recruiter Email:

anna.wu@avidtr.com

Job ID:

JN -022019-13031

Job Description

Requirements:
•        Excellent customer service skills.
•        Experience assimilating complex technical concepts, terms, and material, and explaining this material to non-technical clients.
•        Skills to independently research, plan, test, and document technical solution.
 
Preferred Requirements:
•             Previous experience with DUO multi-factor authentication service
•             Previous experience with identify management and authentication issues.
•             Previous experience working with the ticketing system ServiceNow.
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