Job Description

Virtual Desktop Infrastructure Support - Boston, MA



Date Posted:


Employment Type:



Christopher Stile

Recruiter Email:

Job ID:

JN -022020-13917

Job Description

Position Summary

This position is responsible for the support of client's Desktop Infrastructure (VDI) environment, application package development/deployment, end user systems configuration, product evaluation, and performance monitoring. Provides technical and operational leadership to peers within Information Services.

Major Responsibilities

  • Designs, supports and maintains all development, test and discrete production images for VDI and physical PCs/laptops.
  • Scripts and integrates application packages for our distribution software, Ivanti (formally LANDesk) using PowerShell, batch, Orca and/or transforms.
  • Configures and manages user personalization solutions, i. e. AppSense. Manages multiple facets of Windows 7 OS, inclusive of registry, file system, services and ODBC connections.
  • Designs and supports images for HP Windows Embedded OS thin clients, used by both internal and external employees, accommodating for differences in departmental workflows.
  • Acts as a VDI subject matter expert (SME) for Major Incident Management support. Develops and presents recommended infrastructure changes for the physical and virtual PC environments to the Change Control Advisory Board. This includes implementation, testing and back-out white pages, complete with disaster recovery proposal(s).
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