Job Description

Desktop Support Technician - West Des Moines


West Des MoinesIowa

Date Posted:


Employment Type:



Brandi Newberry

Recruiter Email:

Job ID:

JN -032019-13151

Job Description

AVID Technical Resources is partnering with our client to find a Desktop Support Technician for a full-time opportunity in West Des Moines, IA. 
Job Duties and Responsibilities:
  • Installing and maintaining computer hardware, software, and related equipment
  • Providing technical support
  • Performing technical diagnostics including connectivity issues.
  • Assisting with network administration
  • Monitoring and helping to maintain network security and licensure
  • Assist in the development & enforcement of security procedures
  • 2+ years of Desktop Support experience
  • Extensive knowledge of computer hardware and software, including usage, installation, repair and configuration
  • Solid communication and customer service skills
  • Ability to prioritize and handle multiple tasks and projects concurrently
  • Able to travel to different company work locations
  • Ability to work occasional evening or weekend hours as needed
Desired Experience:
  • Experience with the following software and monitoring services preferable; Cisco Meraki, Cisco ISE, Cisco Umbrella, Kaseya, Sophos Antivirus

About AVID Technical Resources:
AVID (Applications, Voice, Internet, Data) Technical Resources is a contract and permanent IT recruiting company. Headquartered in Boston, AVID specializes in placing information technology professionals with either an Infrastructure Support or Applications Development background.
Since our inception in 2003, AVID has grown to be among the leading IT recruiting firms in the area. This explosive growth has led to a number of awards and recognition. Inc. Magazine recently listed AVID on their exclusive Inc. 500/5000 Fastest Growing Privately-Held Companies in the US. AVID was named one of the Leading IT Staffing Agencies in the Northeast by Forbes Magazine and the Boston Business Journal ranked AVID Technical Resources the 7th Fastest Growing Privately-held Company in Massachusetts.
Contact one of our IT recruiters today:  
Apply for this job