Job Description

Network Engineering Support- Metro Oakland, CA



Date Posted:


Employment Type:



Ina Martin

Recruiter Email:

Job ID:

JN -032020-13972

Job Description

  • May be required to implement new configurations.
  • May require travel outside of normal business hours.
  • May participate in 24x7 on-call support rotation 
  • Responsible for complex network issue determination and resolution. Troubleshoots highly complex issues in network systems software and distribution and access electronics.
  • Work directly with vendor/manufacturer technical support to isolate and resolve highly complex hardware and software issues.
  • Coordinate with building services and data center staff to provision LAN, WLAN and other network services for new buildings, remodels, and demolition.
  • Take a lead role in the management of all phases of multiple, large-scope, complex network projects: planning, design, procurement, implementation and documentation.
  • Provide expert advice to other units on new or retrofit building projects and communications infrastructure.
  • Evaluate broad and complex user and network requirements and design, specifies and installs core distribution and access electronics.
  • Conduct project planning, cost analysis and vendor comparisons.
  • Perform traffic study analysis to determine best configuration of network components.
  • Bachelor's degree in related area and/or equivalent experience/training.
  • In-depth knowledge of Cisco VSS, routers, switches, ASA and ASA-SM firewalls. Ability to plan, configure, install and troubleshoot configurations for these devices.
  • In-depth, advanced understanding of various network hardware platforms, network related protocols and software including understanding of OSI layer 2 and 3 IP/TCP protocols at a complex level and related technical standards critical to the operation of interconnected networks.
  • Demonstrated ability to analyze highly complex communication hardware and software systems for maintaining a real-time resource that impacts OP-wide network users.
More Requirements
  • Advanced knowledge of professional communications and network systems in the completion of diverse assignments.
  • Advanced knowledge of the practices and techniques of the data and voice field and the ability to determine a course of action based on guidelines.
  • Understands implications of work on other areas.
  • Has highly developed problem-solving skills to independently resolve issues using defined parameters and technical expertise.
  • Clearly understands the communications and network needs of the organization and has skills needed to address those needs.
  • Ability to interpret cabling plans and oversee installers to ensure standards are meet. Familiar with cabling and termination specification, maintenance and problem determination.
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