Change Communication Specialist

Location:

Johnston, Rhode Island

Date Posted:

3/9/2023

Employment Type:

Consulting

Recruiter:

Clayton Minnich

Recruiter Email:

clayton.minnich@avidtr.com

Job ID:

JN -032023-15503

Job Description

Responsibilities include, but are not limited to:

Develop and deliver content as part of a comprehensive communication plan in alignment with the change strategy that includes the purposes, timelines, audiences, messaging, campaigns, and tactics
Ensure integrated and holistic communications planning/execution occurs in partnership with all key stakeholders (including marketing) across multiple initiatives
Provide communication counsel to guide nomenclature, major messages, language, tone and deliverables
Develop innovative communications approaches and content that communicates concepts in clear and concise manner and in an accessible language that can connect with target audiences
Identify relevant communication opportunities and guide the project team in utilizing best practices (process, platforms, tools) to maximize communication effectiveness
Gauge audience saturation and adjust approach to address issues/risks
Test tactics, formats, and platforms; support measuring the success of communications strategies and tactics using analytics; share findings and recommendations with change lead and project team to inform future planning and overall effectiveness
Manage and update content across relevant platforms; continually define and measure the impact of change communications
Work with key inititiave stakeholders and subject matter experts to develop communications, including email announcements, powerpoint presentations, articles, talking points, website copy, video scripts, basic video editing, etc.
Conduct and execute on research to ensure messages are relevant, accurate and targeted appropriately
Ensure that communications are aligned with corporate objectives and that the brand message is consistent with the the company standards
Create, organize and update content in our central repository to ensure all content created is easily accessible

QUALIFICATIONS:
Experience:

Minimum of 5 years of experience in Corporate Communications, Change Management, Marketing or related roles
Communications focused on change and experience supporting large Corporate Transformations
Experience executing on large, complex Communications Strategies
Experience executing on large technology transformations a plus
Financial Services / Insurance experience a plus
Supporting client communications within an agency setting a plus

Skills/Knowledge:

Knowledge of strategic change communications, stakeholder engagement, and change management best practices
Proven ability to get up to speed quickly in a complex business environment, understand subject matter and craft messages that will resonate with your target audience
Ability to collaborate, connect across teams and work with senior leadership
Comfort working with internal marketing, external agencies and creative teams to facilitate execution
Experience developing talking points, crafting emails, writing articles and supporting video creation
Experience leveraging various communications channels to deliver messaging
Ability to work independently and in large transformation teams, prioritize workload to meet demands, and be well organized and proactive
Comfortable working in a fast-paced, team environment with quick turnaround times
Outstanding written and verbal communications skills
Excellent deck-building/PowerPoint skills

EDUCATION:

Bachelor’s degree in communications, journalism or other closely related field
Prosci ADKAR Certification or other formal Change Management training a plus

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