Job Description

Salesforce Marketing Cloud Manager



Date Posted:


Employment Type:



Ina Martin

Recruiter Email:

Job ID:

JN -042021-14461

Job Description

  • Knowledge, Skills and Abilities
  • Broadly encompassing or highly In-depth knowledge of 1-2 areas of focus in Salesforce Marketing Cloud area(s). Knowledge of operations, systems, and functions, including planning, design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
  • Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
  • Advanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical users and key stakeholders at all professional and technical levels.
  • Advanced organizational and project management skills, and ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.
  • Advanced written and verbal communications skills, to convey highly technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner.
  • Advanced analytical skills and expertise in documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect, and analyze performance data, and produce substantive reports and analyses for management use from the Salesforce Marketing Cloud.
  • Knowledge of EPIC infrastructure
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