Job Description

Practice Coordinator, Metro San Francisco, Ca

Location:

San FranciscoCalifornia

Date Posted:

4/20/2022

Employment Type:

Consulting

Recruiter:

Mara Liwag

Recruiter Email:

mara.liwag@avidtr.com

Job ID:

JN -042022-15023

Job Description

  • High School graduate or equivalent with four years related experience; or college degree and 6 months related experience; or equivalent combination of education and experience.  
  • Successfully passes fingerprinting protocol and is approved to be a cash collector
  • Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems. Able to sit at a computer terminal with telephone headphones for extended period of time.
  • Ability to analyze situations, prioritizes tasks, and develops solutions and make recommendations.
  • Ability to work with minimal supervision
  • Ability to use good judgment and work independently, at times under the pressure of deadlines
  • Ability to access situations prioritizes workload, develop solutions and make recommendations.
  • Excellent customer service and communication/interpersonal skills, both over the telephone and directly.
  • Able to sit at a computer terminal with telephone headphones for extended periods of time.
  • Basic math skills required.
  • Proven ability to deal with a wide variety of individuals;
  • Ability to deal sensitively and effectively with patients.
  • Excellent organizational and problem-solving skills.
  • Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents.
  • Demonstrated administrative/office coordination skills.
  • Demonstrated knowledge of medical practice terminology.
  • Within six months of start date, based upon completion of training, the Supervisor, completes the proficiency checklist with the employee. This includes the following areas if applicable
 
    • Referrals  (Incoming referral entry) and handling all referral WQs
    • Pend orders
    • Pend smart sets
    • Schedule surgeries
    • Work applicable work queues
    • Messaging (CRM)  if applicable
    • 2nd calls in CRM  if applicable
    • Telephone encounters
    • My open encounter
    • Staff message
    • New message
    • Route Patient advice request to providers (My Chart) 
    • Patient Schedule (My Chart)
    • Letters
    • Pools
    • Patient look up
    • Check in process
    • Check out process
    • Comment field
    • Quick note
    • Scanning
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