Job Description

Desktop Field Engineer - Los Angeles


Multiple LocationsCalifornia

Date Posted:


Employment Type:



Thomas Brunner

Recruiter Email:

Job ID:

JN -052021-14529

Job Description

AVID Technical Resources is seeking a Desktop Field Engineer to travel to various clinics taking Hardware Inventory for their Healthcare client in Los Angeles

Job Duties
  • Resource will be required to inventory all PCs and printers within a Clinic using a standardized Excel template
    • This file becomes the baseline for refresh activities in a Clinic, so accuracy and completeness of the information gathered is key
  • Inventories are typically performed early in the morning, starting 6.30-7am, before the Clinic opens and can last between 2 and 5hrs, depending on the size of the Clinic.
    • Depending on the location, inventories may also be performed at close of business.
Technical Skills
  • Ability to monitor and report on IP monitor
  • Understanding of Microsoft Networking and Active Directory
  • Knowledge of Microsoft Windows 7 and above
  • Knowledge of ISS Microsoft Office products (O365, Office 2016, Outlook, Exchange and OWA)
  • Understanding of DNS, DHCP, WINS and TCP/IP
  • Knowledge of cloud computing (Box, OneDrive)
  • Knowledge of standard desktop imaging; MDT, ISO’s, and SCCM
  • Knowledge of VPN remote software and RDP setup
  • Knowledge of Windows and Citrix based printing
  • Understand ITIL overview and tier structure support using ticket tracking system (ServiceNow)
  • Understanding of various Desktop Management Systems such as anti-virus software, patch management and software delivery
  • Ability to image, label and post configure devices
  • Technical savviness of Software and Hardware (PCs, monitors, printers, etc.) terminology, functions, relationships, etc.
  • Demonstrated use of Microsoft Excel (Position uses standardized template so high level functions not needed but are a plus)
Soft Skills
  • Ability to work independently with minimal supervision as well as in a team environment
  • Ability to follow escalation procedure within IT Operations
  • Establish standards and procedures for best practices, enabling commitments to established SLA’s
  • Ability to research and test new technologies and processes
  • Demonstrated ability to develop creative solutions to complex problems
  • Ability to prioritize, organize, and execute work assignments
  • Ability to communicate the status of various systems to management and/or support personnel
  • Strong technical abilities with excellent communication and interpersonal skills
  • Exceptional attention to detail and Data Entry skills
About AVID Technical Resources:
AVID (Applications, Voice, Internet, Data) Technical Resources is a contract and permanent IT recruiting company. Headquartered in Boston with 9 offices around the US, AVID specializes in placing information technology professionals with either an Infrastructure Support or Applications Development background.
Since our inception in 2003, AVID has grown to be among the leading IT recruiting firms in the area.  This explosive growth has led to a number of awards and recognition.  Inc. Magazine listed AVID three times on their exclusive Inc. 500/5000 Fastest Growing Privately-Held Companies in the US.  AVID was named one of the Leading IT Staffing Agencies in the Northeast by Forbes Magazine and the Boston Business Journal ranked AVID Technical Resources the 7th Fastest Growing Privately-held Company in Massachusetts. AVID Technical Resources has not only been recognized by local and national business and staffing organizations, but also by its most important critics: our clients and candidates. Check out our reviews on Glassdoor, Indeed, and Google here
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