Job Description

Systems Administrator - Lincoln, NE



Date Posted:


Employment Type:



Brandi Newberry

Recruiter Email:

Job ID:

JN -082019-13582

Job Description

AVID Technical Resources is partnering with our client to find a Systems Administrator for a full-time opportunity in Lincoln, NE. 

  • Providing onsite and remote support of IT hardware and software solutions
  • Troubleshooting and resolving escalated incidents and high priority service tickets
  • Updating assigned tickets in the ITSM system in a timely and efficient manner
  • Building rapport and trust with clients
  • Managing and maintaining current systems and infrastructures while offering proactive solutions and long-term IT strategies to Managed Service clients
  • Documenting clients' IT solutions, configurations, systems and networks
  • Performing preventive maintenance, updates, patching, and requested modifications
  • Traveling as needed for training and to performing onsite service and support
  • Performing on-call engineer coverage as required within the current rotation schedule
  • 4+ years of experience installing and supporting technology equipment including firewalls, networking appliances (switching, routing, wireless APs), attached storage products and technologies, workstations, printers, and other misc. peripheral devices
  • Solid experience with Active Directory, O365, Microsoft Migrations
  • Technical certifications such as MCSE, CompTia Net+, Security+, VCP and/or other vendor-specific certifications are preferred
  • Exceptional verbal communication and demonstrated customer service skills
  • Ability to overcome client objections & concerns and making good judgments to resolve complex situations
  • Ability to understand and convey complex subjects or ideas to others over the phone, by email, or in-person
  • A desire and willingness to learn new products and skillsets
  • Valid Driver’s License

About AVID Technical Resources:

AVID (Applications, Voice, Internet, Data) Technical Resources is a contract and permanent IT recruiting company. Headquartered in Boston, AVID specializes in placing information technology professionals with either an Infrastructure Support or Applications Development background.
Since our inception in 2003, AVID has grown to be among the leading IT recruiting firms in the area. This explosive growth has led to a number of awards and recognition. Inc. Magazine recently listed AVID on their exclusive Inc. 500/5000 Fastest Growing Privately-Held Companies in the US. AVID was named one of the Leading IT Staffing Agencies in the Northeast by Forbes Magazine and the Boston Business Journal ranked AVID Technical Resources the 7th Fastest Growing Privately-held Company in Massachusetts.
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