Job Description

Help Desk Manager - Riverside, CA



Date Posted:


Employment Type:



Marina Cisneros

Recruiter Email:

Job ID:

JN -082022-15217

Job Description

AVID Technical Resources is seeking a help desk manager on a direct hire / permanent basis for one of our clients in the Riverside area.

Required Skills
  • Candidate must have a minimal of 3 years of experience managing, leading, and/or supervising a team of IT support technicians 
  • Track record of recruiting and developing talent
  • Familiarity with technology in a higher education environment 
  • Excellent written and oral communication skills
  • Extensive technical expertise on both PC and Mac operating system endpoints.
  • Basic knowledge on fundamentals for networks, storage management and server processes preferred
  • Strong analytical abilities, critical thinking skills and attention to detail.
  • Solid understanding of troubleshooting and problem-solving procedures with the capacity of quick and efficient turnaround times.
  • Able to articulate sophisticated technical solutions and concepts to non-technical decision makers and key stakeholders.
  • Can multitask and efficiently handle complicated issues.

About AVID Technical Resources:

AVID (Applications, Voice, Internet, Data) Technical Resources is a contract and permanent IT recruiting company. Headquartered in Boston with 9 offices around the US, AVID specializes in placing information technology professionals with either an Infrastructure Support or Applications Development background.

Since our inception in 2003, AVID has grown to be among the leading IT recruiting firms in the area.  This explosive growth has led to a number of awards and recognition.  Inc. Magazine listed AVID three times on their exclusive Inc. 500/5000 Fastest Growing Privately-Held Companies in the US.  AVID was named one of the Leading IT Staffing Agencies in the Northeast by Forbes Magazine and the Boston Business Journal ranked AVID Technical Resources the 7th Fastest Growing Privately-held Company in Massachusetts. AVID Technical Resources has not only been recognized by local and national business and staffing organizations, but also by its most important critics: our clients and candidates. Check out our reviews on Glassdoor, Indeed, and Google here

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