Job Description

Production Support Analyst - Des Moines

Location:

Des MoinesIowa

Date Posted:

9/25/2019

Employment Type:

Consulting

Recruiter:

Andrew Behr

Recruiter Email:

andrew.behr@avidtr.com

Job ID:

JN -092019-13649

Job Description

AVID Technical Resources is partnering with our client to find a Production Support Analyst for a contract opportunity in Des Moines, IA. 

The Production Support Analyst will be responsible for end to end defect resolution management.  This involves defect resolution at the policy level.

Responsibilities Include:
  • Troubleshooting, researching, and resolving defects, questionable functions, errors, and inconsistencies in systems functions
  • Data research and clean up
  • Performing data comparisons and data validation using Excel
  • Assisting with root cause analysis and triage of key/critical defects for quick turn-around
  • Researching, analyzing, tracking and resolving complex production problems
  • Engaging leaders as needed
  • Works independently with minimal direction
 Requirements:
  • Strong Life Insurance background and technical knowledge used to perform calculations, analysis, and validation
  • BA skills related to troubleshooting problems and calculating values
  • Actuarial aptitude a plus
  • Exceptional Excel skills
  • Ability to learn quickly, adaptable and ready to get into the weeds, as well as ability to handle multiple conflicting high priority items as the same time 

About AVID Technical Resources:

AVID (Applications, Voice, Internet, Data) Technical Resources is a contract and permanent IT recruiting company. Headquartered in Boston, AVID specializes in placing information technology professionals with either an Infrastructure Support or Applications Development background.
Since our inception in 2003, AVID has grown to be among the leading IT recruiting firms in the area. This explosive growth has led to a number of awards and recognition. Inc. Magazine recently listed AVID on their exclusive Inc. 500/5000 Fastest Growing Privately-Held Companies in the US. AVID was named one of the Leading IT Staffing Agencies in the Northeast by Forbes Magazine and the Boston Business Journal ranked AVID Technical Resources the 7th Fastest Growing Privately-held Company in Massachusetts.
 
Contact one of our IT recruiters today: www.avidtr.com.  


 
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