Job Description

Microsoft Dynamics CRM Developer II


Des MoinesIowa

Date Posted:


Employment Type:



Joe Wimp

Recruiter Email:

Job ID:

JN -092021-14702

Job Description

AVID Technical Resources is partnering with our client to find a Microsoft Dynamics CRM Developer II for a permanent opportunity in Des Moines, IA. 

The Microsoft Dynamics CRM Developer II is a key member of an agile team that is responsible for the Application Lifecycle Management (ALM) of Microsoft Dynamics 365 CRM solutions to help the organization execute on sales, service, and marketing strategies. Remote 3 days per week.




Collaborate with product owners and team members to design and develop solutions

Serve as a subject matter expert of Microsoft Dynamics 365 CRM

Design and develop Microsoft Dynamics 365 CRM solutions utilizing entities, work flows, BPFs, JavaScript, etc.

Work with other team members to accurately estimate work efforts and timelines

Document and assist in solution releases

Provide tier 2 support for Microsoft Dynamics 365 CRM solutions

Build rapport and trust with stakeholders, product owners and users

Establish and adhere to ALM standards, policies and procedures for Microsoft Dynamics 365 CRM solutions

Apply Microsoft Dynamics 365 CRM patches, updates and service packs to multiple environments (e.g. development, UAT and production)

Evaluate, recommend, and implement 3rd party software/services



Participates in standup, refinement, planning, review and retrospective meetings



Ensure commitments are met by being responsive and accessible.

Maintain high standards of accuracy, timeliness, and customer focus.

Demonstrate honest and ethical behavior, consistently illustrating the organizational values in your words and actions.

Work collaboratively with team members, outside business units, and managers by personally contributing to the organization with innovative ideas, suggestions, and performing in an ethical manner that positively impacts our bottom line.

Communicate openly and honestly with others and promote a respectful environment for dialogue and discussion.

Be responsible and reliable for your contributions/commitments to the team.

Demonstrate leadership by motivating, encouraging, providing honest feedback, and recognizing other team members.

Promote and embrace strategic and operational change.

Identify and recommend more efficient or customer centric ways to approach your work.

Identify and pursue opportunities for personal and professional growth, using tools such as our employee development plans and competency model.

Other duties as assigned



Bachelor’s degree in Computer Science, Software Engineering, MIS or related field

3+ years of experience

3+ years of experience Microsoft Dynamics CRM customization (e.g. solutions, forms, entities, workflows, views, BPFs, plugins, reports, web resources, ribbons, JavaScript, jQuery, API, REST, OData, SOAP endpoints, SDK)

3+ years of experience Microsoft Dynamics CRM system administration (e.g. queues, business units, teams, users, security roles, duplicate detection rules and jobs, auditing)

Microsoft Dynamics 365 CRM installation, upgrade and maintenance

Microsoft Visual Studio

Microsoft Team Foundation Server (TFS) and/or Azure DevOps

Microsoft SQL Server

Agile methodologies


Skills, Knowledge and Abilities

Ability to understand when to use Microsoft Dynamics CRM native features and when to use custom development

Experience in banking/financial services industry

Strong customer service skills

Excellent written and oral communication skills


About AVID Technical Resources:


AVID (Applications, Voice, Internet, Data) Technical Resources is a contract and permanent IT recruiting company. Headquartered in Boston, AVID specializes in placing information technology professionals with either an Infrastructure Support or Applications Development background.

Since our inception in 2003, AVID has grown to be among the leading IT recruiting firms in the area. This explosive growth has led to a number of awards and recognition. Inc. Magazine recently listed AVID on their exclusive Inc. 500/5000 Fastest Growing Privately-Held Companies in the US. AVID was named one of the Leading IT Staffing Agencies in the Northeast by Forbes Magazine and the Boston Business Journal ranked AVID Technical Resources the 7th Fastest Growing Privately-held Company in Massachusetts.


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