Job Description

ServiceNow Analyst

Location:

SacramentoCalifornia

Date Posted:

10/25/2018

Employment Type:

Consulting

Recruiter:

Joshua Kasim

Recruiter Email:

joshua.kasim@avidtr.com

Job ID:

JN -102018-12716

Job Description

Requirements:

We are looking for someone who can take charge of this task, guide the decision-making process with relevant data, and make the appropriate modifications needed. Useful skills related to this task would include:

  • Knowledge of ITIL/ITSM processes and related reporting and analytics
  • Experience with ServiceNow, particularly ServiceNow reporting, analytics, and dashboard development
  • Experience with Cisco’s ACD systems
  • SQL Server, including SQL coding, database design, data modeling, job scheduling, and database maintenance
  • Informix, particularly Informix SQL
  • Crystal Reports
  • Business Objects
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