Job Description

Help Desk

Location:

Palo AltoCalifornia

Date Posted:

10/26/2018

Employment Type:

Consulting

Recruiter:

Tien Van

Recruiter Email:

tien.van@avidtr.com

Job ID:

JN -102018-12723

Job Description

KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
  • Strong communication and interpersonal skills.
  • Ability to provide excellent customer service.
  • Ability to apply diagnostic techniques for problem troubleshooting.
  • Ability to apply information technology best practices, including security (this includes information security or physical security, such as asset management) to problem resolution and troubleshooting.
PHYSICAL REQUIREMENTS*:
  • Constantly perform desk-based computer tasks.
  • Frequently sitting, use a telephone, grasp lightly/fine manipulation,* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
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