Job Description

Business Process Improvement Consultant


JohnstonRhode Island

Date Posted:


Employment Type:



Clayton Minnich

Recruiter Email:

Job ID:

JN -112022-15329

Job Description

Summary/ Responsibilities:
The Business Process Improvement Consultant will be responsible for leading process transformation efforts across the enterprise with a focus on measurable and sustainable results. This role requires a system thinker, able to operate effectively at all levels of the organization and excited to create tangible value for the company.

Responsibilities include:
  • Responsible for leading process improvement initiatives across the enterprise, including understanding the current state, quantifying the opportunity, facilitating future state design and leading a team through the execution of improvement opportunities
  • Ensure that projects are on track and that project resources are utilized efficiently and effectively. Continuously communicate the project status and ensure alignment with interdependent processes
  • Help to build out and maintain consistent and scalable Process Improvement practices for the organization.
  • Provide thought leadership in these disciplines and effectively partner with leaders throughout the company to provide and execute on recommendations
  • Facilitation of current state and future state process design sessions with a broad spectrum of stakeholders.
  • Establish metrics to track initiative success with the ability lead corrective action efforts with business owners.
  • Establish and implement a process to define and cascade organizational OKRs
  • Provide coaching and direction to the project team by prioritizing focus areas, defining deliverables and ensuring measurable results. Drive day to day delivery of team priorities, while also maintaining a big-picture strategic perspective.
  • Interact effectively with all levels of the organization; develop strong working relationships with key stakeholders.

Qualifications/ Experience:
  • 10+ years of hands-on Process Improvement experience in a Corporate Environment (Lean, Six Sigma, etc)
  • Bachelor’s Degree; MBA a strong positive.
  • Lean and Six Sigma Certifications (Black Belt or equivalent)
  • Experience building and cascading organizational metrics
  • Experience in implementing elements of a Lean management systems preferred but not required.

  • Proven success in leading process transformation initiatives.
  • Demonstrated experience in building and cascading organization metrics
  • Comfort leading a team through a structured problem-solving process resulting in measurable improvement.
  • Experience prioritizing and assigning projects and recognizing how different processes interact with each other.
  • Capable of building support for ideas, recognized as a leader, comfortable facilitating in a large group setting.
  • Willing to challenge the status quo, confident in own ideas while willing/able to take stakeholders’ perspectives; not deterred by executive opposition.
  • Strong analytical skills, including hypothesis generation and comfort with data models.
  • Ability to facilitate large brainstorming sessions, including both in person and remote elements.
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