Job Description

Organizational Change Manager



Date Posted:


Employment Type:



Clayton Minnich

Recruiter Email:

Job ID:

JN -122021-14835

Job Description

We are looking for a motivated and experienced change manager to lead organizational and digital transformation across global university network. The ideal candidate to fill this role will have demonstrated experience with successfully managing organizational change for a global enterprise. The ideal candidate will have particular experience in managing change that involves new technology initiatives, enterprise information systems, and/or implementing new governance structures and business processes. Reporting to the Manager, ITS Communications, this role will work extremely closely and collaboratively across other ITS teams and project teams, including project managers, technical leads, executives and steering committees, faculty, and leaders from around the university.
The change manager will:
  • Apply a structured methodology and lead change management activities:
    Apply change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
  • Support communication efforts:
    Oversee and manage the design, development, and delivery of communications, aligning these efforts with the standards and practices of the ITS Communications team.
  • Assess the change impact:
    Conduct impact analyses, assess change readiness, and identify key stakeholders.
  • Support training efforts:
    Collaborate with training teams in ITS, HR, and other areas of the university as necessary to support the design and delivery of training programs, including providing input and documenting requirements.
  • Manage stakeholders:
    Consult and coach project teams, support and engage senior leaders, and evaluate and ensure user readiness.
Skills and Qualifications
  • A demonstrated understanding of how people go through a change and the change process
  • Experience at an organization of higher education, or a demonstrated understanding of how a global research university is typically structured and operates
  • Experience and knowledge of change management principles, methodologies and tools
  • Exceptional communication skills, both written and verbal
  • Excellent active listening skills
  • Ability to clearly articulate messages to a variety of audiences
  • Ability to establish and maintain strong relationships
  • Ability to influence others and move toward a common vision or goal
  • Flexible and adaptable; able to get work done and move projects forward even in ambiguous situations
  • Resilient and tenacious with a propensity to persevere
  • Forward looking with a holistic approach
  • Organized with a natural inclination for planning strategy and tactics
  • Problem solving and root cause identification skills
  • Able to work effectively at all levels in an organization
  • Must be a team player and able to work collaboratively with and through others
  • Acute business acumen and understanding of organizational issues and challenges
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Experience with large-scale organizational change efforts
  • Change management certification or designation desired
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