Digital Instructional Technologist

This role focuses on designing and delivering engaging, user-friendly training programs that help staff, faculty, and students adopt modern workplace technologies. The ideal candidate combines technical understanding with a passion for simplifying complex tools through instruction.

Key Responsibilities:

• Facilitate live and virtual training sessions on modern workplace and academic technologies
• Translate technical concepts into accessible, actionable learning experiences
• Design and maintain training materials, including scripts, presentations, and recorded sessions
• Collaborate with product owners, engineers, and communications teams to ensure consistent messaging
• Identify training needs through meetings, service rollouts, and user feedback
• Ensure accessibility and relevance of all training content
• Support continuous improvement through learner feedback and analytics

• Bachelor’s degree in instructional technology or 3+ years of related experience
• 3+ years of experience teaching or training, ideally in a technical or academic setting
• Strong curriculum design and instructional writing skills
• Ability to troubleshoot and clearly communicate complex tech concepts
• Proficiency with tools such as Canvas, Microsoft 365, Panopto, Smartsheet, and Robin
• Experience with media production and screen recording tools
• Excellent interpersonal and communication skills
• Curiosity, self-direction, and adaptability in fast-paced environments

• 2–4 years of experience supporting academic technologies or instructional design
• Master’s degree in educational technology or related field
• Familiarity with learning analytics, accessibility standards, and IT service management
• Experience working in higher education or research environments