Digital Media Manager, Palo Alto, CA

Requirements

●      Demonstrated expertise managing institutional social media accounts across multiple platforms

●      Proven experience with email marketing platforms (e.g., Mailchimp, Constant Contact, Emma, or similar)

●      Strong copywriting and editing skills with ability to adapt tone for different audiences and platforms

●      Proficiency with design tools for creating social media graphics and email templates

●      Experience with social publishing and listening platforms like Brandwatch, Khoros, or Sprout Social. 

●      Experience with analytics and ability to interpret data to inform strategy

●      Excellent project management and organizational skills with ability to manage multiple campaigns simultaneously

●      Strong attention to detail and commitment to brand consistency

●      Ability to work independently and take initiative while collaborating effectively with diverse teams

●      Knowledge of accessibility best practices for digital content

●      Familiarity with higher education, research, or technology sector communications preferred

Physical Requirements*

●      Constantly perform desk-based computer tasks

●      Frequently sitting

●      Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, use a telephone

●      Rarely lift/carry/push/pull objects that weigh up to 10 pounds

Education & Experience: Bachelor's degree and at least three years of relevant digital media or communications experience, or combination of education and relevant experience.