Call Center Specilaist, Palo Alto, CA

Requirements
Experience working in a customer service-oriented environment, with demonstrated ability to handle high volumes of calls, preferably in a university or medical center setting.
∙ Polished telephone etiquette and manner, and ability to communicate clearly and effectively in English; reading, writing and spelling skills.
∙ Ability to interface effectively with high-level professionals, managers, supervisors, and other clients.
∙ Ability to exercise tact and diplomacy under pressure.
∙ Ability to operate all telecommunications equipment, with demonstrated computerized keyboard skills (corrected typing rate of 40-50 words per minute).
∙ Hands-on experience with MAC or DOS systems and console operations.
∙ Familiarity with automated paging systems.
∙ Ability to work in a team environment and effectively contribute as a member of a team.

Pay: up to $25/ hour