Benefits Analyst, Oakland, CA

Requirements

• Knowledgable with Microsoft Excel and Microsoft Office Suite
• Familiarity with Salesforce or similar CRM systems
• Professional experience with case management/documentation tools (e.g., Redwood or similar platforms)
• Strong analytical and problem-solving skills
• Excellent attention to detail and organizational abilities
• Ability to manage multiple tasks, pivot quickly, and document findings effectively
• Sound judgment in handling complex or sensitive cases
• Strong written and verbal communication skills across multiple stakeholder levels