Job Description

IT Director



Date Posted:


Employment Type:



Mohamed Barami

Recruiter Email:

Job ID:

JN -022023-15469

Job Description

Our client seeks a highly motivated, pragmatic, and results-driven Director of Information Technology with experience in a start-up subsidiary in the Life Sciences sector.  
In the first six months, the candidate rolls their sleeves and takes ownership of the day-to-day U.S. Information Technology needs, partnering successfully with Corporate Headquarters Data Digital Acceleration Partner (DDAP), and managing outsourced vendors.  The candidate must be able to solve a wide range of challenges, raise business issues, and implement process improvement opportunities. .
·      Execute the Corporate Headquarters Data Digital Acceleration Partner (DDAP) Roadmap.
·      Partner with the U.S. VP of Finance, and Controller, to take ownership of Corporate Headquarters’ DDAP weekly check-in meetings with key outsourced IT service providers
·      Build a strong relationship with Headquarters and manage the upcoming Microsoft 365 migrations for a seamless transition and enhanced experience for U.S. users.
·      Ensure that all IT infrastructure related to the office is always fully functional with desired user expectations.
·      Efficiently improve the U.S. IT landscape to drive the business and upcoming product launch successfully.
·      Manage current vendors, procure future, and direct all critical outsourced IT service providers.
·      Guarantee that all U.S. Information Security protocols are compliant with Headquarters.
Overall Responsibilities
·       Leads development and implementation processes for the U.S. IT environment while partnering with Headquarters.
·       Consult senior-level stakeholders across the entire organization to identify business and technology needs and optimize the use of information technology.
·       Create processes for the intake of Strategic Projects with standards for the vendor selection, implementation, and long-term support of systems.
·       Oversee IT Infrastructure Projects and Systems to ensure systems compliance by managing all subcontractors, external IT vendors, and service providers.
·       Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
·       Manage outsourced Helpdesk vendor to ensure smooth delivery and operation of IT services by monitoring systems performance and efficiency.
·       Analyze IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs
·       Develops and implement business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
·       Manage critical outsourced developers, i.e., ERP (NetSuite), SmartSheet, PowerBI, and CRM.
·       Oversee, manage, and track the IT department's annual budget
Required Skills/Abilities: 
·      Strong interpersonal skills and ability to effectively communicate with teams across the entire organization, especially with multicultural dynamics.
·      Thorough understanding of IT and practical applications to support the company’s goals.
·      Firm understanding of Regulatory, Compliance, and Audited ERP system environments.
·      Excellent organizational skills and attention to detail.
·      Excellent leadership and decision-making skills.
·       Bachelor’s degree in information technology, information systems, computer science, or related field (graduate degree a plus)
·       Minimum 10 years of experience working in IT Operations. Minimum 5 years’ experience overseeing IT teams and projects. Certifications and continuing education preferred.
·       Positive work ethic, superb communication and organizational skills, high attention to detail, and unquestionable integrity and personal ethics.
·       Demonstrated ability to thrive in a dynamic and fast-paced environment with the ability to execute and drive process improvements.
·       International or the ability to work in a culturally diverse environment is preferred.
​​​​​​·       A French-speaking candidate would be a significant plus. 
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