Job Description

Business Analyst - Boston, MA



Date Posted:


Employment Type:



Alex Kyllingstad

Recruiter Email:

Job ID:

JN -032021-14450

Job Description


This role will be is responsible for consulting with company-wide departments to identify and document business needs. The role will gather and document requirements, assist in streamlining processes, research various solutions and work collaboratively with the technical team to implement the solutions. To support this work, the team seeks to hire a Business Analyst to dive into internal processes, perform research and turn qualitative and quantitative data into actionable insights that drives business decisions.

Specific Job Requirements
  • At least 5 years of experience as a BA overall.
  • Experience gathering requirements and design and deploying best practice process solutions that help achieve the strategic goals of the university.
  • Experience with process design and data flow
  • Lead process discovery, re-engineering, data mapping, improvement and analysis sessions to identify solutions that are repeatable, efficient and accelerate value by employing proven best practice solutions.
  • Experience using Enterprise Data Catalog or relevant tools
  • Understanding of data analytics terminology and concepts
General Job Responsibilities and Accountabilities:
  • Responsible for researching and analyzing business functions and system requirements
  • Performs gathering, analysis, documentation, and validation of business and / or technical needs
  • Documents business and / or technical needs using textual, and visual, modeling deliverables designed to help meet its strategic objectives
  • Facilitates small to medium sized groups of individuals, representing significant diversity in interest and level of leadership, to a common understanding of a solution
  • Fosters team building and self-driven skill development through active participation in appropriate training and mentoring
  • Consults with subject matter experts and project team members to identify and document potential business and technology solutions
  • Identifies, manages, and tracks business and technical needs objectives throughout the project's lifecycle
  • Identifies and communicates project issues and risks to leadership with suggested mitigation and resolution approach options
  • Coordinates project or initiative tasks with relevant team members, stakeholders and leadership
  • Manages day-to-day business interaction and business expectations in relationship to assigned deliverables, with the guidance of functional manager, project manager, and mentor
  • Builds strong relationships with Business Stakeholders, Subject Matter Experts, Functional Domain Leadership, and other service teams
  • Lead testing efforts with functional leads and end users to ensure user stories and requirements are met and prevents issues in production
  • Develops and provides training to end users and other stakeholders
  • Bachelor's degree in Computer Science or related discipline preferred
  • At least 5 years relevant work experience preferred
  • Preferred work experience in Higher Ed IT departments
  • Demonstrates strong Agile expertise
  • Possesses excellent interpersonal skills
  • Excellent written and verbal communication skills, strong customer focus and demonstrated ability to work in geographically dispersed teams
  • Ability to manage competing priorities
  • Must have strong computer skills and be proficient in use of Microsoft Office applications
  • Demonstrates strong public speaking and presentation skills
  • Demonstrate strong facilitation skills with the ability to drive toward common solutions
  • Demonstrate strong interviewing, listening, and observational skills used to identify and define business and technical needs
  • Demonstrate strong analytical and conceptual skills used to evaluate information gathered from multiple sources, while reconciling discrepancies
  • Demonstrate strong analytical modeling skills (models that clearly and easily communicate concepts to customers)
  • Demonstrates effective IT system and business function documentation skills
  • Understands business process design/analysis
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