Job Description

Instructional Designer



Date Posted:


Employment Type:



Mohamed Barami

Recruiter Email:

Job ID:

JN -072022-15116

Job Description

Our client is looking for an Instructional Technologist to support their Technology Department with training and support on their academic technology tools.   
Specific goals for the contract resulting from this role include:
  • Quickly respond to queries via email, in person, or Service-Now ticketing system
  • Offer technical assistance on the use of or troubleshooting issues for Blackboard, Top Hat, ExamSoft, and Echo360
  • Provide impromptu or scheduled training on Blackboard, Top Hat, ExamSoft, and Echo360
  • Provide technical support for remote and on-site exams in ExamSoft and Zoom
  • Write and edit training materials for Knowledge Base
Required Qualifications:
  • Bachelor’s degree in Information Technology, Education Technology, Instructional Technology, or related field, or equivalent.
  • 2-4 years of related experience in higher education working with faculty and staff, including Web and video based instructional materials.
  • Attention to detail
  • Familiarity with Blackboard, Top Hat, ExamSoft, and Echo360 or similar academic technology tools
  • Demonstrated progressive experience in presentation to diverse audience, effective verbal, and written communication competence.
  • Good problem-solving, analytical, and team-working skills.
  • An openness to learning new technologies.
Solid interpersonal skills, ability to work well with people of all levels of expertise, and comfort in varied organizational relationships
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