The Program Manager for Infrastructure will support the IT governance, assist in aligning strategy with infrastructure planning through design and review activities, as well as lead and oversee the implementation of IT projects across the infrastructure team supporting our client. The PgM will develop the foundational infrastructure program in coordination with all IT stakeholders incorporating Administrative, Teaching and Learning, and Research needs.
Basic Function:
Lead large scale multiple complex projects and/or teams using multiple technologies with possible school or university wide impact.
· Responsible for effective staff management, including hiring and orientation, training and development, workflow and performance management, and the promotion of an inclusive and innovative work environment
· Design solutions and lead multiple projects
· Determine and coordinate budgetary and staffing resources (internal, vendor)
· Encourage partnership and shared risk
· Resolve competing priorities
· Oversee all aspects of project portfolio throughout project lifecycles to ensure completion within the defined scope, quality, time and cost constraints
· Use knowledge of strategies and priorities at multiple levels to set and review project portfolios and balances work activities in the portfolio
· Absorb and leverage project related technology to ensure effective project management and collaboration
· Mentor others
· Provide training to clients/staff
Principal Duties and Responsibilities:
· Assist Chief Technology Officer and Campus Information Security Officer with initiatives and projects around IT infrastructure and coordinate these initiatives with university infrastructure strategy.
· Facilitate associated committees, review boards, and stakeholder engagement, leveraging discussions
for decision-making, change management, and communications.
Basic Requirements:
· Minimum of seven years’ post-secondary education or relevant work experience
· Supervisory experience
Additional Requirements:
· Knowledge of Microsoft Office Suite, advanced Excel skills
· Knowledge of information technology applications, processes, software and equipment
· Highly specialized knowledge of a specific technology
· Knowledge of advanced IT project management principles (e.g. Agile) and software
· Demonstrated cross-functional project leadership experience
· Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
· Attitude that supports an Agile working environment
· PMP or other relevant certification and experience preferred, e.g., Scrum Master
· Familiarity with infrastructure technologies that typically reside in a datacenter such as networking, storage, and physical servers preferred
· Familiarity with application, database, virtual environment, and cloud technologies preferred