Job Description AI Operations Specialist Location: Boston, Massachusetts Date Posted: 5/20/2025 Employment Type: Consulting Recruiter: Clayton Minnich Recruiter Email: clayton.minnich@avidtr.com Job ID: JN -052025-17251 Job Description This role is critical to ensuring AI services run reliably, securely, and efficiently—supporting continuous improvement, automation, and incident resolution.Key Responsibilities: Monitor and manage AI system and data pipeline performance and uptimeTriage, troubleshoot, and resolve incidents with minimal disruptionMaintain operational tasks such as model updates, patching, and data refreshesAnalyze performance metrics and optimize system resource usageAutomate repetitive tasks using scripting and orchestration toolsEnsure documentation, runbooks, and recovery procedures are current and completeSupport change management processes for AI and data infrastructureCollaborate with cross-functional teams to maintain secure and compliant operations Minimum Qualifications: 3+ years in IT operations, with at least 1 year supporting AI/ML systems and data pipelinesExperience with MLOps tools and concepts, including model deployment and lifecycle managementHands-on with Apache Airflow, Prefect, Spark, Kafka, and cloud data services (AWS, Azure, or GCP)Strong troubleshooting and incident response skills in production environmentsFamiliarity with system monitoring, data quality management, and automation workflowsUnderstanding of CI/CD pipelines, containerization, and infrastructure as codeKnowledge of security best practices for AI operations and data handlingBachelor's degree in Computer Science, IT, or a related field (or equivalent experience)Excellent communication, documentation, and cross-functional collaboration skills Preferred Experience: Technical certifications in cloud platforms, MLOps, or data engineeringExperience in higher education or similarly complex organizational environmentsFamiliarity with IT service management (e.g., ITIL) and compliance frameworks Apply for this job