Say This at Your IT Job The Next Time You’re Stumped

In a field like information technology, there are plenty of reasons why IT contractors might have a reason to say “I don’t know” to their IT managers or coworkers at their IT jobs.  Technologies are constantly being updated or new ones are being created and IT consultants can only do their best to stay current with them.  There is a better way to deal with a question you don’t have the answer to, though, a way that will keep your reputation stellar with your employer, IT recruiters, and IT staffing firms.

Next time you’re tempted to say “I don’t know” stop and take a breath.  Think about what you do know that could be useful and proved that info.  Then finish by saying that you’ll look into this matter and get back to the person who asked you the question.  You may even mention that you think you know, but you’d like to confirm the answer first.  The reason this kind of response works better is that it demonstrates a few good qualities about you—qualities that make IT managers, technical recruiters, and IT recruiting companies want to work with you.  Firstly, answers like this demonstrate that you’re willing to be helpful—possibly even if it’s above and beyond your job description.  Secondly, giving a partial response, or showing that you’re able to get one, shows that you’re both competent and resourceful.  Remember this trick the next time you get a tough question—it can turn an ordinary moment into one that reflects well on you.


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AVID (Applications, Voice, Internet, Data) Technical Resources is a leading Information Technology recruiting company. Specializing in placing contract and permanent personnel in both Infrastructure Support and Applications Development positions, AVID has a national presence supporting clients ranging from small businesses to Fortune 100 companies. Headquartered in Boston, MA, AVID has achieved tremendous growth since the firm's inception in 2003. This has triggered numerous national awards and recognition, such as being named to Inc. 500 Magazine's list of 5,000 Fastest Growing Privately-held Companies in the US in 2010, 2011 and 2013. Additionally, the firm boasts of having more than 100 five-star reviews on Google from clients and candidates who rave about their experience and interaction with the firm's recruiters.