Managing Client Expectations

IT recruiting companies uncover IT jobs of all different levels and skill sets.  IT Recruiters, then have to look for a candidate that best matches the requirements.  In today’s economy, many hiring managers are looking for a wish list of technologies and experience.  Because of the high unemployment rate, clients tend to think there are highly qualified candidates available at a discounted price.  Some of this it true.  However, even in the recent recession, highly skilled IT professionals have found new jobs, or their companies find a way to keep them.  Therefore, it’s important for IT staffing agencies to manager their client’s expectations with every new requirement.

By managing a client’s expectations, the IT recruiter is providing honest and accurate information so the hiring manager can plan accordingly.  For example, if the hiring manager is looking for a niche skill set, yet needs the person to start immediately, he or she needs to know that it might take days or even more than a week for the IT recruiting firm to identify the right candidate.  Another example: if the client is looking for someone with a hot technology, yet their budgeted rate is low, the IT recruiter needs to educate them as to what skill-level they will realistically will get for their money.  For one final example, if the hiring manager has an immediate need, and the IT recruiter identifies a candidate with multiple irons in the fire, then they need to know that time is of the essence.

These are just a few examples of managing a client’s expectations.  Regardless of the situation, an open, honest, relationship makes for a strong business partnership between the IT recruiter and the hiring manager.

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AVID (Applications, Voice, Internet, Data) Technical Resources is a leading Information Technology recruiting company. Specializing in placing contract and permanent personnel in both Infrastructure Support and Applications Development positions, AVID has a national presence supporting clients ranging from small businesses to Fortune 100 companies. Headquartered in Boston, MA, AVID has achieved tremendous growth since the firm's inception in 2003. This has triggered numerous national awards and recognition, such as being named to Inc. 500 Magazine's list of 5,000 Fastest Growing Privately-held Companies in the US in 2010, 2011 and 2013. Additionally, the firm boasts of having more than 100 five-star reviews on Google from clients and candidates who rave about their experience and interaction with the firm's recruiters.